Welcome to the Atlas Support Site
Atlas is the amazing new knowledgebase and community support system from Countersoft. If a question needs an answer and an answer needs a home then Atlas is where it lives. With unique Relevant Replies and lighting fast Tag and Text Filter, knowledge is at your fingertips. |
General Settings
General Settings
Users that are logged into Atlas with administrative privileges will see the site administration link, labelled "settings" in the top right hand corner of the screen (to the right of the user ID). Clicking on this link takes the user to the Site Admin pages where the following options can be set.
Tab |
Setting |
Description |
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General Settings |
Site Title |
Set the title of your Atlas Site, usually to indicate its subject matter |
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Footer Line 1 |
Text to display on line 1 of the footer |
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Footer Line 2 |
Text to display on line 2 of the footer |
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Maximum Tags on Question |
Maximum number of tags that can be attributed to a single question |
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Maximum Tags on FAQ |
Maximum number of tags that can be attributed to a single FAQ |
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Maximum Tags on Docs |
Maximum number of tags that can be attributed to a single document |
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Maximum Tags in Picker |
Maximum number of tags to show in a list that users pick tags from |
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Maximum Tickets in Picker |
Maximum number of Gemini support tickets to show in a list that users pick tickets from |
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Default language |
Locale language setting (default “en-US”) |
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Default Time Zone |
For date/time stamps specify the time zone of your Atlas instance |
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Administrator Email |
Specify a valid email address for the administrator of the site |
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Enable API |
Select to enable the Atlas API |
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New users require email confirmation |
Select to have new users receive an email that will require them to confirm their Id |
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Enable Open Id Authentication |
Switch on OpenID authentication |
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Enable Regular Authentication |
Switch on regular authentication |
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Enable Facebook Authentication |
Switch on Facebook authentication |
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Facebook App Id |
If Facebook Authentication then the Facebook App Id to use |
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Feed Title |
Title for the RSS feed for subscribers to the Atlas instance who use RSS feed readers |
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Feed Description |
RSS feed description |
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Documents Intro Message |
Message for Docs section |
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Welcome Message |
Site welcome message |