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Atlas is the amazing new knowledgebase and community support system from Countersoft. If a question needs an answer and an answer needs a home then Atlas is where it lives. With unique Relevant Replies and lighting fast Tag and Text Filter, knowledge is at your fingertips.




Stop Receiving Emails For My Own Question Replies

emails

Hi. When I reply to questions I wrote I seem to receive an email alert. Is it possible to change a setting somewhere so I don't receive my own replies as part of the alerts? I.e. I'd only like to receive replies to my questions that were not authored by me.

Gemini does this as well, but I can more easily setup rules in Outlook to delete those messages... in Atlas there are going to be regular users who won't want to go through that process just to handle that one support question they put in.

pbarranis
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pbarranis
Replies (3)
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You can just click un-follow on the question?


Harvey Kandola
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Harvey Kandola
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I don't think you're understanding the request. I want to receive emails about your replies, but I don't want to receive emails about my own replies.

... Such as the email that I will receive when I click reply right now. But, on the other hand, I did want to receive the email alert telling me that you replied.

Does that make sense? Apologies if I'm not being clear.

··· got itHarvey KandolaWednesday, April 6, 2011, 6:05:19 PM

pbarranis
· 1
pbarranis
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ANSWER
··· this has been done and will ship in beta download refresh TOMORROWHarvey KandolaThursday, April 7, 2011, 5:45:00 PM

Harvey Kandola
· 1
Harvey Kandola