Welcome to the Atlas Support Site

Atlas is the amazing new knowledgebase and community support system from Countersoft. If a question needs an answer and an answer needs a home then Atlas is where it lives. With unique Relevant Replies and lighting fast Tag and Text Filter, knowledge is at your fingertips.




Index Viewing System Logs
Previous

 1      Installation Guide
 2      About Atlas
 2.1        Tagging
 2.2        Navigating
 3      Content Types
 3.1        Questions
 3.2        FAQs
 3.3        Docs
 3.4        Videos
 4      Documentation
 4.1        Creating and Compiling Documentation
 5      Administering Atlas
 5.1        General Settings
 5.2        Setting up tags
 5.3        Managing Users
 5.4        Integrating with Email
 5.5        Integrating with Gemini Issue Tracker
 5.6        Viewing System Logs
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18 documents found.


Viewing System Logs

config
overview

Viewing system log files

Atlas has automated exception handling and any errors that are captured are logged. To view the system log administrators need to navigate to the Site Administration section and click on the "Log" link.

The information contained in the system log files is often required when investigating technical issues. The log can be downloaded to be passed on to a technical support team by clicking on the "Download Log" link and saving the resulting file as a CSV.


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